What if my MAXIglide breaks?
There is a ONE-YEAR Manufacturers warranty against breakage which begins from the date you receive your MAXIglide. Make sure you register your MAXIglide when you received it with enclosed registration card or register on-line at www.maxiusbeauty.com/register.php.
How do I return my MAXIglide?
Contact customer service at (800) 481-8015 Monday - Friday from 7am - 7pm Pacific Time to arrange for your return.
You can also send your MAXIglide back: QMAX Attn: CUSTOMER RETURNS 5521 Schaefer Avenue, Chino, CA 91710. You must include a copy of your original purchase receipt for credit or exchanges.
If I am returning my MAXIglide do I have to pay for shipping costs? Yes, you will pay for shipping your MAXIglide if it is a return. If your MAXIglide is damaged and you are requesting an exchange — contact customer service to make arrangements for the return/credit/or exchange.
Do you have a Money Back Guarantee?
We back the MAXIglide with a 30-day Money-Back Satisfaction Guarantee and a 1 year warranty (repair or replace) against manufacturing defects. The time is computed from the day you receive your product to the day you ship it back to us. The days in transit do not count against your warranty period.